Privacy Policy

Information is collected and used for reasonable purposes connected with providing and protecting online casino services. The exact use depends on the type of information and the relationship with the player. We seek to collect information that is relevant to these purposes and avoid using it in ways that are unrelated to the reason it was obtained.

• To create, operate and maintain your player account.
• To provide casino features, process game activity and keep account information accurate.
• To process deposits, withdrawals and other transactions, and to maintain transaction records.
• To verify identity, age and account information before or during the use of services.
• To carry out anti-fraud, anti-money-laundering, security and risk checks, and to identify unusual, unauthorised or potentially harmful activity.
• To meet legal, regulatory, tax, accounting and other obligations that apply to an online gambling service.
• To respond to questions, resolve account issues, investigate complaints and provide customer support.
• To protect the website, systems, players and the wider service from misuse, attacks, technical faults and other security risks.
• To understand website performance, improve features, test functions and make the user experience more reliable.
• To send service messages, including account, security, transaction and important policy notices.
• To send marketing communications where permitted and where you have provided consent or another valid permission. Marketing messages may include information about services, features or promotions.

Sharing information

Information may be shared where this is reasonably necessary to provide the services, complete a transaction, conduct required checks or protect the website and its users. This can include sharing relevant information with payment providers, identity and verification services, technology providers, customer support tools, security providers, professional advisers and other service providers acting on behalf of the site.

Information may also be disclosed where required or permitted by applicable law, to respond to a lawful request, to protect rights and safety, to investigate suspected fraud or misuse, or to support the prevention of financial crime. Service providers are expected to handle information appropriately and only for relevant business or legal purposes. Information is not intended to be sold as a general list of player details.

Marketing choices

You can choose not to receive promotional marketing communications. Where an electronic marketing message includes an unsubscribe or preference option, you can use it to change your choices. You may also contact us using the privacy email address in the data rights section below. You may still receive important non-promotional messages, such as security notices, transaction updates, account information and changes to important terms or policies.

Depending on your circumstances and applicable privacy requirements, you may have rights and choices relating to your personal information. These can include asking what information is held about you, requesting access to that information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information, and withdrawing consent to marketing.

How to make a request

To exercise your data rights or ask a privacy question, email support@gunsbetcasino.wtf. Please clearly describe your request and provide enough information for the relevant account or records to be identified. For security, you may be asked to verify your identity before information is provided, changed or deleted. This helps prevent another person from accessing or changing your data.

• Access: ask for confirmation about whether personal information is held and request a copy or explanation of relevant information.
• Correction: tell us which information is inaccurate, out of date or incomplete and provide the correct details where appropriate.
• Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. Some records may need to be retained because of legal, security, transaction or dispute requirements.
• Marketing consent: withdraw consent to promotional marketing at any time. This will not usually affect the lawfulness of marketing sent before consent was withdrawn, and it will not stop essential service communications.
• Cookies: manage or remove cookies using the settings available in your browser or device.

Requests are considered in line with applicable privacy requirements and the need to protect account security. A request may not always be accepted in full where an exception applies, where information concerns another person, where disclosure could create a security risk, or where records must be retained. If this happens, the reason will be explained where appropriate.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The current version will be made available on this page. Players should review the policy periodically, particularly before continuing to use the website after a significant update.